Privacy policy

Last updated: November 2026.

Who processes your data

The controller is Villa Zen Garden (the host), Ulica Svetog Duha 60, 23242 Posedarje, Croatia, email: brala.jakov.92@gmail.com, tel. +385 95 875 4145.

What we collect

When you send an inquiry through the form, we receive what you enter: your name, email address, phone (optional), arrival and departure dates, number of adults and children, children’s ages, whether you bring a pet, the services you are interested in and your message.

When you email or call us, we process the information you give us.

Why we process it and on what basis

• to reply to your inquiry and send an offer – steps taken at your request before entering a contract (Art. 6(1)(b) GDPR) and your consent given in the form;
• if you book: to carry out the booking and meet legal obligations (guest registration, tax and accounting rules) – Art. 6(1)(b) and (c).

We do not use your data for advertising and we do not sell it.

How long we keep it

Inquiries that do not lead to a booking are deleted no later than 12 months after the last contact. Booking data is kept for as long as tax and tourism regulations require.

Who has access

Only we access your data. It is technically processed by our web hosting provider and email provider, solely to run the website and email.

Third-party content

The Google map and the 3D virtual tour (virtualnasetnja360.com) load only when you start them with a click. A connection to those services is then made, and they may process your IP address under their own privacy policies. Links to Booking.com, Airbnb and Facebook lead to their sites, where their own policies apply.

Your rights

You may request access to your data, rectification, erasure, restriction of processing and data portability, and you may object to processing. You can withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal. Send your request to the email address above.

If you believe the processing is unlawful, you can lodge a complaint with the Croatian Personal Data Protection Agency (azop.hr).